How VanX works
We’ve all been there: you buy something big that doesn’t fit in your car. Or you’re moving and that sofa still has to go up three floors. That’s exactly where VanX comes in. With VanX you arrange a van or furniture lift with driver in just a few minutes. We make sure everything gets to the right place safely and quickly.
always a reliable driver close at hand
With VanX you move large items effortlessly from A to B
VanX is built to make the whole process as simple as possible. You enter the pickup and delivery address, choose the type of vehicle and immediately see the fixed price. No surprises afterwards, just clear and fair from the start. As soon as you confirm the ride, we automatically match you with an available driver in your area. They arrive at the agreed time and bring everything neatly to its destination. You pay securely online and receive instant confirmation of your ride. That way everything is arranged in one go, without calling or waiting.
With VanX you know you’re in good hands. We work with reliable drivers who have been carefully screened, so you can have your items transported with peace of mind. Our service is available throughout the Netherlands, whether you want a wardrobe from IKEA delivered or are planning a complete move. You pay securely online via iDEAL or one of the other trusted payment methods. You decide when it suits you and we make sure a driver is ready. VanX combines convenience, speed and reliability and offers exactly what you need when you want something transported.
Always an available driver near you
How does the VanX app work?
01
Download the app
Easily install VanX via the App Store or Google Play.
02
Create your account
Sign up in a few clicks and store your details securely.
03
Choose your transport
Select the type of vehicle that suits your ride.
04
Start your ride
Enter the pickup and delivery address and confirm your booking.
05
Track your driver live
See in real time where your driver is and when they will arrive.
06
Delivery completed
Your items are delivered to their destination safely and quickly.
Frequently asked questions
Whether you want to move something big, have a TV from MediaMarkt delivered or just need some extra help with transport, VanX makes it easy. Here you’ll find answers to the most frequently asked questions about how our platform works.
How exactly does VanX work?
Through our website or app you can easily request a ride for a van or furniture lift with driver. You enter the pickup and delivery address, choose a vehicle, see the price instantly and pay securely online. Your ride is then matched with an available driver nearby.
What can I have transported?
Almost anything that fits in a van — from furniture, parcels and moving boxes to white goods or building materials. Is it about heavy or large items? Please state this clearly in your request so the driver comes well prepared.
How is the price calculated?
The price is calculated automatically based on distance, vehicle type and any surcharges (such as waiting time). That way you know exactly where you stand in advance — no surprises afterwards.
How do I pay for my ride?
You pay securely online via iDEAL, credit card or other payment methods available on the platform. Payment is handled entirely through VanX, so both you and the driver have peace of mind.
Can I change or cancel my ride?
Yes, as long as the ride hasn’t started yet. Log in to your account, go to your ride overview and choose ‘Change’ or ‘Cancel’. Cancellations are subject to our cancellation policy (article 7 of the terms and conditions). Any costs are clearly stated before you confirm.
